Get to know the ropes

Do you still remember the first time you were introduced to the internet?

Do you still remember sites such as, lycos, infoseek etc?, who would forget yahoo, we all had that as our default search site before, right?!

It is all too often said that in order to effectively find what you need online you have to go to websites that will allow you to find information on the internet. Google became our friend, yahoo's still there but for some reason people would rather use a site free from all clutter.  Little did we know that these confusing disordered jumble of things, are the perfect ingredients of the internet.

Even call center agents would agree that the knowledge base they use to assist their customers, was founded on the same idea as search sites are.

To use a search tool efficiently, you must try to be as precise as possible. For example, let's say you want to find a recipe for "chocolate fudge ice cream cake". If you  search on "cake". You'll get a list of over a million. If you are a little more specific and enter "chocolate cake ice cream" you narrow down the list.

There are also instances when you would need to type the synonym of the word. This can be very helpful if you run into trouble, when looking for something, example you type "beginning", instead of "origin". You can also type "start" instead of "history". Not rocket science ei!?

There may  be times when you search on a simple word, and then end up finding a song, a rock group etc. The next thing you know, you've been stuck on you tube for an hour. 

You can also tell human behavior when it comes to stereotyping, just by searching the internet. Try searching on "lesbian", don't be surprised to see pornographic links.. after Ellen Degeneres.. tsk!.

For what it's worth, my parents and the 95 year old guy who complained about a DSL provider on the internet are even internet savvy. Implausible.

■■Random Me■■

Before I was promoted to aTrainer, I wasn't sure if I'd be able to carry out the roles and responsibilities of the position. Each time I go to sleep, I ask  help from God to give me courage to move on. 

The tasks I have to do everyday have different levels of challenge, some are easy, mostly difficult. It's a good thing I'm lucky to have a supportive family. Joanne, inspires me all the time. For some reason, even the thought of my hoe-foe, in as much as I didn't want to, worked it's wonders, positively.  I plan to eradicate the latter thought soon, let's just say it's a, work-in-progress.

Going back to my career, Joanne and I as mentioned in my previous post, started with eBay in the same month of last year. Yesterday, we celebrated eBay's first anniversary. 

I hoped we were together, watching the performances.

I miss her at work.

Here's a picture of the cake our team made. Awi, my teammate designed it together with the new PRTs (the Powerpuff girls).

I was also lucky to have been given the opportunity to handle a team for another program. The team cornered me at the end of my shift and gave me a bracelet, together with heartful comments.

The mini plastic shredder, was a token given by the program who borrowed me to train their agents for Culture and Communication.

I just received a text, that Joanne sold her car and her TVs.

We can only use them until monday. I'm so happy that we found buyers, at the same time I'm scared. This is the start of something new, but also something sad. God grant me the courage I need, iloveyou!

I guess this I can say, is the highlight of my day.